Silhouette Logo T-Shirt

Customers are responsible for all shipping on returns, unless there was an error on the part of our company. If you are returning an item due to an error on our part, please contact our customer service within 2 weeks of receiving the package in order to receive a postage paid return label.

All other returns must be made within 30 days of receipt. Items must be returned in their original condition: unwashed and unworn. Shrinkwrapped media (Vinyl, CDs, DVDs, etc) may not be returned if they have been opened. Posters may NOT be returned. 

We no longer process exchanges. If you would like a different item, please return the original item and place an order for the new one. A refund will be issued for the returned item once received. For products costing over $50, a restocking fee of 5% will be withheld from the refund.

To proceed with a return, please use the Contact Us page and fill out a form with return request in the description, and we will reach out to you and provide the appropriate information.

Thank You.
 

Shipping Policy

Thank you for visiting and shopping at the Landon Fitzpatrick Band Store.  Below are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Landon Fitzatrick Band Shop is NOT responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Landon Fitzpatrick Band Shop is NOT liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.